Privacy is of utmost importance to SoluServ. Therefore, we adhere to the following guidelines.

• A web site that will explicitly ask when it needs information that personally identifies customers or allows it to contact customers ("Personal Information"). When possible, the web site will provide our customers with the means to update and correct, current Personal Information.
  
• A web site and service providers, who will use Personal Information to operate the sites, provide services, and to inform our customers of new features, services, and products.
  
• Customer permission before using any personal information for a secondary use.
• By law, we will be required to disclose Personal Information if required in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on SoluServ or the site; (b) protect and defend the rights or property of SoluServ or this site, and (c) act under exigent circumstances to protect the personal safety of users of SoluServ, the site, or the public.

If at any time a customer believes that this Web site has not adhered to these principles, please notify SoluServ by e-mail at info@soluserve.com, and we will use all reasonable efforts to promptly determine and correct the problem.

Our customers should also be aware that information and data may be automatically collected through the standard operation of our internet servers and through the use of "cookies".

"Cookies" are small text files that a Web site can use to recognize repeat users, facilitate the user's ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements in targeted advertising. Cookies are not programs that come onto a system and damage files. Generally, cookies work by assigning a unique number to each customer that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows a customer to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide customers with certain features (e.g., customized delivery of information) available on a web site.